In Berryman v Zurich Australia Ltd [2016] WASC 196 it was decided that a bankrupt's entitlement to claim a TPD benefit under a life insurance policy is not an entitlement that is divisible amongst the bankrupt's creditors, and therefore such an entitlement does not vest in the Official Trustee in bankruptcy. Tottle J of the Supreme Court of Western Australia ruled that the bankrupt insured could continue an action in his own name to recover the TPD benefit. Life insurers may need to adjust their claims' payment practices in light of the Berryman decision.

In recent years, regulators from across the professional spectrum have invested heavily in devising new procedures for handling complaints. Often, these new procedures seek to better serve the consumer by being more straightforward and more efficient. Insolvency regulators are the latest to grasp this nettle.

Regulating IPs