No two commercial mediations are the same.

However, there are three elements common to most cases:

1. Legal – in the absence of a consensual settlement, the law will decide the issue.

2. Commercial – all by definition have a commercial component – usually money.

3. Emotional – to a greater or less extent, where people are involved, emotions will play a part. The dispute may be a business dispute, but businesses are run by people, each of whom has his/her own drivers.